News



July 8, 2003

October 23, 2002


March 18, 2002

For Immediate Release


Contact:

Dirk A. D. Smith, President
Alexander LAN, Inc.
Tel:
Cell:
Fax:
Email:
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(603) 880-8800
(603) 233-1598
(603) 880-8881

dirk@alexander.com
www.alexander.com


Windows Blue Screen Crashes 
Solved by $39 Utility

Nashua, NH (July 7, 2003)Alexander LAN, Inc.™, the leading provider of crash-management software, today announced the release of the Alexander SPK Single-PC Edition, the industry’s first stand-alone, crash-management utility for MS Windows® PCs. When installed on a PC, the SPK automatically ensures that the PC recovers from system crashes, the crash data is analyzed, and the cause is reported to the user.

Windows crashes typically are due to misbehaved third-party drivers operating in kernel mode, passing either erroneous instructions or faulty data to the operating system. When the system is unable to continue operating safely, it performs a memory dump and fails, often posting the well-known “Blue Screen of Death” (BSOD). If installed prior to a crash, the Alexander SPK distills the memory dump down to its essential data and saves it for the SPK Crash Report. The SPK then links to Microsoft.com, finds the matching version of the operating system and patch level, retrieves critical system data, and adds it to the Report. When complete, the SPK Crash Report names the misbehaved driver, backed with supporting diagnostic detail. In many cases, the user only needs to check the driver vendor’s Web site and install an updated version on the PC. In cases where there is no resolution, the SPK can send the Report, complete with development-level data, to the vendor for analysis.

“It can take weeks or even months to find the cause of a PC crash,” says Steven R. Snyder, CTO of SRS Associates, Inc. “The Alexander SPK takes about four minutes and it does it automatically. It should be on all PCs.”

This new Single-PC Edition is a spin-off from the Alexander SPK Enterprise Edition that provides for centralized management of office networks.

Pricing and Shipping
The Alexander SPK Single-PC Edition is available worldwide and sells for $39.00 (US). It supports Windows XP/2000/NT4. Following installation, operation is automated. The product is delivered via Internet download and includes a 30-day full money-back guarantee.

About  Alexander LAN, Inc.
Alexander LAN, Inc.Ô, founded in 1991, is the leading provider of software that manages and resolves crashes on Windows and NetWare servers, and Windows PCs. The Alexander SPKÔ (System Protection Kit) is used worldwide by large and small companies, and government agencies, that depend upon the cost-saving benefits realized by increasing enterprise network uptime. To learn more about the company and its technology, please visit www.alexander.com. Alexander LAN, Inc. is headquartered in Nashua, New Hampshire, USA.

For additional information:
http://www.alexander.com/Products-Blue-Screen-BSOD-Crash/Alexander-SPK-Windows-Single-PC.html

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